Privacy policy

Privacy Policy (UK GDPR Compliant)

Last updated: May 14th, 2025

This Privacy Policy describes how Angel Dust ("we", "us", or "our") collects, uses, and protects your personal information when you visit or use our website angel-dust.co.uk (the “Site”) or purchase from us. Angel Dust (Widnes) Ltd is the data controller of your personal data.

1. How We Collect Your Information

We collect personal data when:

  • You provide it directly (e.g. at checkout, during account registration, customer support)

  • It is automatically collected via cookies or tracking technologies

  • We receive it from trusted third parties (e.g. payment processors, delivery services)

2. What Personal Data We Collect

We may collect the following categories of data:

  • Identifiers: Name, email address, billing/shipping address, phone number

  • Account Information: Username, password (encrypted)

  • Order & Transaction Details: Purchase history, delivery status, payment method (not stored)

  • Device & Usage Information: IP address, browser type, device details, interaction logs

  • Marketing Preferences & Communication History

We do not knowingly collect data from children or process sensitive personal data.

3. Legal Basis for Processing

We rely on the following lawful bases to process your personal data under the UK GDPR:

  • Contractual necessity: To fulfil your order or manage your account

  • Legal obligations: For tax, accounting, or fraud prevention

  • Legitimate interests: To improve services or respond to queries

  • Consent: For email marketing or optional analytics — which you can withdraw at any time

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential website functionality

  • Analyse visitor behaviour

  • Display personalised advertising (with your consent)

You can manage your cookie preferences through your browser settings or opt-out tools where available. For more, see Shopify’s Cookie Policy.

5. Sharing Your Data

We may share your personal data with:

  • Service Providers: Shopify (our eCommerce host), couriers, and payment processors

  • Marketing Platforms: Only if you have opted in to receive marketing

  • Legal Authorities: If legally required (e.g. for fraud investigations)

We do not sell or rent your personal data to third parties.

6. International Data Transfers

Some of our providers are located outside the UK. When transferring data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • UK adequacy decisions

7. Data Retention

We retain your personal data:

  • For as long as your account remains active

  • To meet tax and legal requirements

  • Only as long as necessary for the original purpose

When no longer needed, your data is securely deleted or anonymised.

8. Your Rights Under the UK GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete information

  • Request deletion ("right to be forgotten")

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: contact@angel-dust.co.uk

9. Security of Your Data

We use appropriate technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure. Please do not share sensitive information via unsecured channels (e.g., unencrypted email).

10. Gift Card Delivery & Personal Information

When you purchase a gift card from Angel Dust, we collect the recipient’s name and email address to deliver it electronically. This information is used solely for fulfilment and will not be used for marketing unless the recipient opts in directly.

All recipient data is processed in accordance with UK GDPR. We do not sell, share, or reuse this data. You may request deletion of recipient details at any time by emailing contact@angel-dust.co.uk.

11. Contact Details

If you have questions, complaints, or wish to exercise your rights under data protection law, please contact:

Angel Dust (Widnes) Ltd
75 Widnes Rd.
Widnes, Cheshire
WA8 6AZ
📧 contact@angel-dust.co.uk
📞 0151 347 8017

This Privacy Policy complies with the UK GDPR. The latest version will always be available at angel-dust.co.uk/privacy-policy.